FreeScout vs osTicket

A side-by-side comparison of FreeScout and osTicket — stars, license, self-host difficulty, deploy options, and what each replaces.

TaglineFree self-hosted shared inbox and help desk, a Help Scout/Zendesk alternativeWidely-deployed open-source support ticketing system
CategoryHelpdesk & SupportHelpdesk & Support
ReplacesZendesk, FreshdeskZendesk, Freshdesk
GitHub stars4.3k3.8k
LanguagePHPPHP
LicenseAGPL-3.0GPL-2.0
Self-host difficulty
4/5
Involved
4/5
Involved
Deploy options
Docker
Docker Compose
Manual
Docker
Docker Compose
Manual
Managed hosting
Last updated10 days ago26 days ago
View repoView repo
FreeScout

Free self-hosted shared inbox and help desk, a Help Scout/Zendesk alternative

osTicket

Widely-deployed open-source support ticketing system