Huly vs Peppermint
| Tagline | All-in-one project management, tracker, and team collaboration - a Linear/Jira alternative | Open-source ticket management and helpdesk, a Zendesk/Jira alternative |
| Category | Project Management & Kanban | Helpdesk & Support |
| Replaces | Linear, Jira, Slack | Zendesk, Jira, Freshdesk |
| GitHub stars | 27k | 3.2k |
| Language | TypeScript | TypeScript |
| License | EPL-2.0 | AGPL-3.0 |
| Self-host difficulty | 4/5 Involved | 3/5 Moderate |
| Deploy options | Docker Docker Compose Kubernetes Manual | Docker Docker Compose Manual |
| Managed hosting | ||
| Last updated | 2 days ago | 10 months ago |
| View repo | View repo |
Where each falls short
The honest trade-offs — what you give up with each, versus the proprietary tools they replace.
Huly
- Self-hosting the full multi-service architecture (MongoDB, MinIO, Elastic, transactors) is complex
- Documentation for self-hosting is sparse relative to its breadth
- Breadth over depth: individual modules are less mature than dedicated tools like Linear or Slack
- Self-hosted edition trails the managed cloud on some features
Peppermint
- Younger project; feature set is narrower than mature incumbents
- No native live chat or full omnichannel messaging
- Limited automation, SLA, and reporting depth vs Zendesk
- Smaller integration ecosystem and no official managed cloud
Bottom line
Choose Peppermint if you want the lower-effort setup; choose Huly for the larger community and ecosystem. Huly has seen more recent development. Open each guide below for deploy steps and the full feature gap.
Huly
All-in-one project management, tracker, and team collaboration - a Linear/Jira alternative