Helpy vs Zammad

A side-by-side comparison of Helpy and Zammad — stars, license, self-host difficulty, deploy options, and what each replaces.

TaglineOpen-source customer support and community knowledge base platformWeb-based open-source helpdesk and customer support ticketing system
CategoryHelpdesk & SupportHelpdesk & Support
ReplacesZendesk, FreshdeskZendesk, Freshdesk
GitHub stars2.5k5.7k
LanguageRubyRuby
LicenseMITAGPL-3.0
Self-host difficulty
4/5
Involved
4/5
Involved
Deploy options
Docker
Docker Compose
Manual
Docker Compose
Kubernetes
Manual
Managed hosting
Last updated4 years ago4 days ago
View repoView repo
Helpy

Open-source customer support and community knowledge base platform

Zammad

Web-based open-source helpdesk and customer support ticketing system