Chatwoot vs Zammad

A side-by-side comparison of Chatwoot and Zammad — stars, license, self-host difficulty, deploy options, and what each replaces.

TaglineOpen-source omnichannel live-chat and support desk, an Intercom/Zendesk alternativeWeb-based open-source helpdesk and customer support ticketing system
CategoryHelpdesk & SupportHelpdesk & Support
ReplacesIntercom, Zendesk, FreshdeskZendesk, Freshdesk
GitHub stars22k5.7k
LanguageRubyRuby
LicenseMITAGPL-3.0
Self-host difficulty
3/5
Moderate
4/5
Involved
Deploy options
One-Click
Docker
Docker Compose
Kubernetes
Manual
Docker Compose
Kubernetes
Manual
Managed hosting
Last updated5 days ago4 days ago
View repoView repo
Chatwoot

Open-source omnichannel live-chat and support desk, an Intercom/Zendesk alternative

Zammad

Web-based open-source helpdesk and customer support ticketing system