Chatwoot vs osTicket
A side-by-side comparison of Chatwoot and osTicket — stars, license, self-host difficulty, deploy options, and what each replaces.
| Tagline | Open-source omnichannel live-chat and support desk, an Intercom/Zendesk alternative | Widely-deployed open-source support ticketing system |
| Category | Helpdesk & Support | Helpdesk & Support |
| Replaces | Intercom, Zendesk, Freshdesk | Zendesk, Freshdesk |
| GitHub stars | 22k | 3.8k |
| Language | Ruby | PHP |
| License | MIT | GPL-2.0 |
| Self-host difficulty | 3/5 Moderate | 4/5 Involved |
| Deploy options | One-Click Docker Docker Compose Kubernetes Manual | Docker Docker Compose Manual |
| Managed hosting | ||
| Last updated | 5 days ago | 26 days ago |
| View repo | View repo |
